Amenities

Comfort & CareBeyond Expectations

The therapy gym at Vivo Healthcare Normandy, with parallel bars on a training ramp
Therapy equipment at Vivo Healthcare Normandy, stacked beside the training stairs
A treatment table and ultrasound unit at Vivo Healthcare Normandy
The therapy gym at Vivo Healthcare Normandy, with parallel bars on a training ramp
A treatment room at Vivo Healthcare Normandy, anatomy charts above the table
A caregiver holding hands with a resident during a warm one-on-one moment
Healing & Support

At Vivo Healthcare Normandy, we believe healing begins in a place that feels like home. Our amenities are designed to provide comfort, dignity, and a true sense of belonging.

Care & Comfort

Care Designed Around Your Needs

Private & shared suites with private baths

Complimentary WiFi & cable TV

Laundry & hotel-style housekeeping

Climate-controlled rooms with TV & dining

Pet-friendly environment for joy & companionship

A caregiver helping an older woman stretch her arm during a session, smiling together

Healthy dining with diverse cultural choices

Beauty salon & barber services on-site

Meditation room & social clubs for relaxation

Beautifully landscaped courtyards & gardens

Lounges, activity rooms & a movie theater

From Families

The families who have already been through this

John M.

Google review

The staff addressed all our concerns and worked with my mom until she was truly ready to go home and function on her own. The entire team showed that when healthcare members work with families and address their concerns, patients can go home safely. We are so thankful for the care she received while there!

John M.

Google review

Pamela L.

Google review

I love Vivo Healthcare Normandy! My mom has been here for three years and she is so much healthier and happier. The staff is always helpful and friendly, and the place is always clean and clutter-free. It's a great facility!

Pamela L.

Google review

Jule M.

Google review

The facility is clean and so are the patients. I don't have a single complaint. My mother did well, and we were able to bring her home. If the situation arose, I would not hesitate to use Vivo Healthcare Normandy again.

Jule M.

Google review

Click a card to read the full review

FAQ

Questions families ask before admission

Still have questions? Our Admissions team is available seven days a week, including evenings and weekends.

Contact Admissions

We accept Medicare, Medicaid, and most major commercial plans. Send us the insurance card and admissions will verify benefits and call you back the same day.

In many cases, we can admit a patient the same day we receive a referral. Timing depends on insurance or payment verification and receipt of the required paperwork, including but not limited to physician orders, a current medication list, and a history and physical. Our admissions team works closely with hospitals and families to make the process as fast and seamless as possible.

Absolutely. Tours are always welcome and strongly encouraged. Visiting in person gives you the chance to meet our staff and caregivers, see our accommodations and therapy spaces, and get a true feel for daily life in our center. We’re confident you’ll like what you see.

We recommend packing about a week’s worth of comfortable, active-wear clothing. All basic toiletries are provided, but you’re welcome to bring brand-specific products you prefer. Many families also bring a favorite family photo or personalized blanket to create a homelike feel. Please also bring a photo ID, insurance cards, and any advance directives that weren’t provided prior to admission.

Therapy frequency is tailored to each patient’s clinical needs and goals. We offer physical, occupational, and speech therapy, and depending on the plan of care, sessions may take place as often as daily. Shortly after admission, our therapy team completes a full evaluation and reviews a personalized therapy plan with you, including measurable goals and expected progress.

Absolutely. We know every family’s schedule is different, and loved ones are welcome to visit 24 hours a day. For safety, exterior doors are locked after hours, but a doorbell at the entrance connects directly to the nursing station so staff can let you in. Our Admissions or Social Services team will walk you through the after-hours procedure so you always feel comfortable visiting.

SCHEDULE A TOUR

Have someone to care for? Let us hear about it.

We’re here to help with questions and admissions. Fill out the form or call us — our admissions team will respond the same day.

We reply within one business day. Your information is never shared outside our admissions team.